This delivery conditions describe the selling process at the eshop.medovinarna.com

ORDER PROCESSING

We confirm your order usually within 24 hours and check the availability of the ordered goods in our store. You will be informed by e-mail about each stage of your order progress. 

If you chose to collect your order at our store, you will receive the e-mail informing you when your order is ready to be collected. Please note that when our staff is busy serving customers during the opening hours, your order would be processed only at the end of the working day. If you come to collect your purchase before receiving the e-mail, we cannot guarantee it would be ready.

We recommend placing purchase orders for personal collection at the store before 12pm (noon) on the day you want to collect. Orders for mail delivery are typically sent from our store the next working day after placing the order. Please note that our store is only opened Wednesday – Saturday. Orders placed Friday to Tuesday are thus only sent on next Wednesday.

Delivery times vary according to the country of delivery. Within the Czech Republic, the package is usually delivered the next working day after being sent from our store. Within EU, the package is usually delivered within 1 week - please contact us if you want to know a more precise estimate for your country.

TRANSPORT OPTIONS

• Personal delivery at our store - Muzeum medoviny, Na Zderaze 260/14, Praha 2 – free of charge
• Delivery to EU country – prices differ by country and package size

SHIPPING PRICES

Valid from 1th June 2021.

We are packing every bottle separately into secured Fuschbags. Packaging is included in shipping cost. Every shipment goes with all required documents and invoice and is announced to Customs office.

For larger orders we use UPS company for EU countries which allows to ship glasses and alcoholic beverages with guarantee and it is very proffesional service.

For smaller orders we use Packeta Group connected to your local postal service. Very nice low prices but longer delivery and a little risk of lost. So you can choose.

Final price depends on weight and to how many packages we have to split the order. So following table is not complete. The correct shipping price you will get from system when you putting order.

Country	Price (< €95)	Price (>= €95)					Delivery days
Czech Republic	€7.5	free					1-2
Country	Brutto Weight (< 5 kg)	Brutto Weight (< 10 kg)	Brutto Weight (< 20 kg)	Brutto Weight (< 30 kg)	Brutto Weight (< 40 kg)	Brutto Weight (> 40 kg)	Delivery days (for UPS)
service	Packeta (bold price)		UPS
Austria	€15	€20	€38	€51	€79	€86	2-3
Belgium	€19	€25	€49	€66	€91	€100	3-4
Bulgaria	€15	€22	€42	€54	€107	€128	3-4
Croatia	€13	€19	€36	€49	€188	€224	3-4
Denmark	€21	€27	€51	€72	€149	€168	3-4
Estonia	€18	€26	€49	€66	€98	€120	3-4
Finland	€28	€37	€76	€112	€122	€144	3-7
France	€21	€32	€50	€84	€92	€113	3-4
Germany	€13	€20	€39	€50	€77	€98	3-4
Greece	€14	€26	€49	€62	€174	€199	3-7
Hungary	€12	€19	€36	€46	€79	€86	2-3
Italy	€18	€26	€50	€66	€92	€113	3-4
Ireland	€26	€37	€63	€96	€105	€114	3-4
Latvia	€14	€20	€39	€51	€106	€128	3-4
Lithuania	€15	€21	€39	€53	€106	€128	3-4
Luxembourg	€26	€37	€73	€98	€139	€152	3-4
Netherlands	€20	€26	€50	€68	€91	€93	3-4
Poland	€12	€18	€34	€45	€76	€89	2-3
Portugal	€15	€22	€43	€56	€179	€204	3-7
Romania	€11	€18	€33	€43	€96	€117	3-7
Slovakia	€11	€17	€33	€42	€76	€96	2-3
Slovenia	€12	€17	€32	€43	€139	€163	3-4
Spain	€15	€22	€43	€56	€103	€112	3-4
Sweden	€26	€32	€62	€87	€191	€212	3-7
Europe - outside the EU
Switzerland	€103	€140	€196	€275	€322
Great Britain		€45	€53	€79	€86	€94	7-10
Northern Ireland		€40	€47	€70	€75	€85	3-4
Iceland, Serbia	not possible
America
United States *) Not all states - see details bellow!		€136	€194	€277	€327	€387 and more	3-4
Canada **) Not all provincies - see details bellow!	€97	€141	€202	on request	on request	on request	3-4
Mexico	€92	€133	€190	on request	on request	on request	3-4
Argentina, Chile, Colombia, Costa Rica, Ecuador, Haiti, Honduras, Martinique, Nicaragua, Uruguay	not possible
Asia
Israel, Malaysia, Turkey	only B2B orders to company with local import licence
Thailand - less than 10 litres in total	€90	€175	on request	on request	on request	on request
South Korea - only volumes of less than 1 liter	€135	€215	on request	on request	on request	on request
Australia
Only available to New South Wales and Victoria, The territories of the capital of Australia, and the states of South Australia, Western Australia and Tasmania.	€110	€175	on request	on request	on request	on request

 

Prices to EU includes VAT. Prices outside EU are without VAT. Retail orders.

Important information for orders to outside E.U. - mainly UK and USA customers : 

Please only send your order, but don't pay it in next step. We will set 0% VAT on all items and re-send you link for the online payment or details for a bank transfer. You will pay VAT, tax and customs and brokerage fee on delivery in your country.

PAYMENT OPTIONS

• Bank transfer (wire-transfer) in advance
• Online payment - GoPay
• Cash – when collecting at the store
• Credit/debit card - when collecting at the store

Our staff (if collecting personally at the store) or delivery service courier (if having the order delivered by mail) are required to check your age (18 years or above) in case the order contains any alcohol containing beverage.

We don't support PayPal because the service and our company PayPal account are broken. It is not designed for  our bussiness purposes.

*) Delivery limitations for specific countries

If you are ordering to a country outside the EU, we strongly advise that it is the customer's responsibility to check what restrictions apply to importing alcohol into your country. We are unable to monitor legislative changes in each country.

United States

Wine only for unaccompanied baggage wine shipments to 27 acceptable states and the District of Columbia (D.C.) outlined below. No B2C for beer or liquor (Spirits). The quantity limits for each unaccompanied baggage wine shipment is listed for each approved state below

• Alaska(AK): No quantity limitation
• Arizona(AZ): 1 liter
• Colorado(CO): No quantity limitation
• Connecticut(CT): 18 liters
• Delaware: 9 liters
• Florida: 3.8 liters
• Georgia: 18 liters
• Hawaii(HI): 18 liters
• Illinois(IL): 9 liters
• Indiana: 18 liters
• Iowa: 4 liters
• Louisiana: No quantity limitation
• Maine: 3.8 liters
• Michigan(MI) : 9 liters
• Missouri: 18 liters
• Nevada: No quantity limitation 
• New Hampshire: 2.8 liters 
• New Mexico: No quantity limitation 
• New York: No quantity limitation 
• North Carolina: 8 liters 
• North Dakota: No quantity limitation 
• Ohio(OH): 4.5 liters 
• Oklahoma: 1 liter 
• Pennsylvania: 3.75 liters 
• Rhode Island: No quantity limitation 
• Tennessee: 18 liters 
• Washington: 1 liter 
• Washington, D.C.(DC): 9 liters

Unaccompanied baggage shipments of wine are not accepted to: Alabama,
Arkansas, California, Idaho, Kansas, Kentucky, Maryland, Massachusetts,
Minnesota, Mississippi, Montana, Nebraska, New Jersey, Oregon, South
Carolina, South Dakota, Texas, Utah, Vermont, Virginia, West Virginia,
Wisconsin, and Wyoming.

(AK) Delivery not permitted to “dry” areas. See https://www.commerce.alaska.gov/web/amco for FAQ
(AZ) 1 Liter permitted per consignee per 31 days
(CT) 18 liters permitted per consignee per 365 day period
(CO) See https://www.colorado.gov/pacific/sites/default/files/Personal%20Liquor%20.pdf
(GA) Quantity limited to 1.89 liters if excise tax has not been paid, or 2 cases if excise tax has been paid.
(HI) Permitted to receive a single shipment from outside the state. Only if consignee receives permit; see http://www.honolulu.gov/rep/site/bfsliq/onlineforms/pdf/LIQ-LIC-112_Individual_Permits_ABCD_to_Receive_Shipments_of_Liquor_4-16-18.pdf
(IL) 9 liters once a year. Requires the shipper to submit form ILCC-RIA (Request for Import Authorization) — https://www2.illinois.gov/ilcc/SiteCollectionDocuments/Request%20for%20Import%20Authorization.pdf
(MI) 9 liter shipment allowed every 30 days. Requires purchase to have been made while purchaser is abroad for 48 consecutive hours.
(NY) Requires purchase to have been made while purchaser is abroad for 48 consecutive hours.
(OH) 4.5 liters every 30 day period
(DC) 9 liters once a month

More details:

Pensylvania: https://www.lcb.pa.gov/Legal/Documents/000836.pdf

Texas: 11,25 litres see: https://www.tabc.texas.gov/services/texas-ports-of-entry/

Canada

UPS cannot deliver to New Brunswick, Newfoundland, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Saskatchewan and Yukon.

Australia

UPS only delivers to New South Wales, Victoria, Australian Capital
Territory, South Australia, Western Australia and Tasmania.
UPS cannot deliver to Queensland and Northern Territories due to
certain communities’ local alcohol regulations.