This delivery conditions describe the selling process at the eshop.medovinarna.com
We confirm your order usually within 24 hours and check the availability of the ordered goods in our store. You will be informed by e-mail about each stage of your order progress.
If you chose to collect your order at our store, you will receive the e-mail informing you when your order is ready to be collected. Please note that when our staff is busy serving customers during the opening hours, your order would be processed only at the end of the working day. If you come to collect your purchase before receiving the e-mail, we cannot guarantee it would be ready.
We recommend placing purchase orders for personal collection at the store before 12pm (noon) on the day you want to collect. Orders for mail delivery are typically sent from our store the next working day after placing the order. Please note that our store is only opened Wednesday – Saturday. Orders placed Friday to Tuesday are thus only sent on next Wednesday.
Delivery times vary according to the country of delivery. Within the Czech Republic, the package is usually delivered the next working day after being sent from our store. Within EU, the package is usually delivered within 1 week - please contact us if you want to know a more precise estimate for your country.
- Personal delivery at our store - Muzeum medoviny, Na Zderaze 260/14, Praha 2 – free of charge
- Delivery to EU country – prices differ by country and package size
Valid from 1th June 2021.
We are packing every bottle separately into secured Fuschbags. Packaging is included in shipping cost. Every shipment goes with all required documents and invoice and is announced to Customs office.
For larger orders we use UPS company for EU countries which allows to ship glasses and alcoholic beverages with guarantee and it is very proffesional service.
For smaller orders we use Packeta Group connected to your local postal service. Very nice low prices but longer delivery and higher risk of damage or lost. So you can choose.
Final price depends on weight and to how many packages we have to split the order. So following table is not complete. The correct shipping price you will get from system when you putting order.
(< 5 kg)
(< 10 kg)
(< 20 kg)
(< 30 kg)
(< 40 kg)
(> 40 kg)
|service||Packeta (bold price)||UPS|
|Outside the EU|
|United States||€104||€149||€212||€249||€289 and more||2-3|
Prices include VAT. Retail orders.
Because of many damages by Packeta Group we are definitely using it only for smallest orders up to 4kg!
Important information for orders to outside E.U. - mainly UK and USA customers :
Please only send your order, but don't pay it in next step. We will set 0% VAT on all items and re-send you link for the online payment or details for a bank transfer. You will pay VAT, tax and customs and brokerage fee on delivery in your country.
- Bank transfer (wire-transfer) in advance
- Online payment - GoPay
- Cash – when collecting at the store
- Credit/debit card - when collecting at the store
Our staff (if collecting personally at the store) or delivery service courier (if having the order delivered by mail) are required to check your age (18 years or above) in case the order contains any alcohol containing beverage.